If you are involved in an accident give first aid, if necessary, and contact the police immediately. As soon as practicable, initiate a claim by going to Account → Report a Claim. Get full contact details for the other party, including name and address of the injured and any witnesses, location of any injury or damage, and explain how and when the occurrence took place. You should not make or volunteer any payments to third parties, assume any obligation, pay for any expense apart from first aid, or admit liability without the consent of your insurance provider.