Common

How do I report a claim?
To contact Verifly for non-claims issues, please email support@verifly.com. For claims contacts, please see below: If you need to report a claim for Com...
Thu, 19 Jul, 2018 at 12:38 PM
How do I contact Verifly?
If you have a question or comment, feel free to email hello@verifly.com.
Wed, 16 May, 2018 at 6:01 AM
I’m a drone pilot, may I use Verifly – General Liability?
Verifly has two apps “Verifly – General Liability” and “Verifly – Drone Liability”. Verifly – Drone Liability is for aviation liability only. This policy co...
Fri, 25 May, 2018 at 6:28 AM
How do I get technical support or give feedback?
Email us at help@verifly.com.
Mon, 30 Apr, 2018 at 1:31 PM
I forgot my password and can’t reset it. What do I do?
If you haven’t already, please tap the “forgot my password” link at the bottom of the login screen. Enter your email address and we will email you instructi...
Mon, 30 Apr, 2018 at 1:32 PM
What is an Additional Insured?
Additional Insureds may be added to your policy to extend coverage to another person or organization. This is often required by a client, property owner or...
Sun, 13 May, 2018 at 7:20 AM
May I delete an Additional Insured?
No, for auditability reasons we do not allow Additional Insureds to be deleted after they have been added. If you make a mistake, simply add a new Additiona...
Sat, 19 May, 2018 at 8:39 AM
Are my card details secure?
Once you submit your card details in the Verifly app they are encrypted and securely stored with Stripe, a PCI Level 1 compliant payment gateway. When your ...
Mon, 30 Apr, 2018 at 1:31 PM
May I add, delete, or modify coverage via email?
No. All changes must be made on the app. We are not able to process any coverage requests including but not limited to additions, deletions or modifications...
Sat, 19 May, 2018 at 9:02 AM
What are the A.M. Best ratings of Verifly’s insurers?
Markel Insurance Company is rated A-Excellent by A.M. Best. Global Aerospace manages a pool of insurers and re-insurers representing some of the most secure...
Sat, 19 May, 2018 at 5:23 PM

Verifly Insurance Services, Inc. is licensed as an insurance producer in the states where it offers insurance products on this website/app for sale. However, the insurance products on this website/app may not currently be available in all states including in the states where the insurance products have not been approved for use by the applicable insurance regulators. Verifly makes no representation that the insurance products on this website/app are appropriate or available for use in any particular jurisdiction. If you access this website/app from a jurisdiction where the insurance products generally or any insurance product specifically are not being offered for sale, you hereby acknowledge and agree that you are viewing this website/app for general informational purposes only. All insurance products are subject to the terms and conditions of the insurance policies and all other documentation for such insurance products. Please be advised that we cannot add, delete, or modify coverage via email.