Policies & Troubleshooting

What are the A.M. Best ratings of Thimble's insurers?
Markel Insurance Company is rated A (Excellent) by A.M. Best. Global Aerospace manages a pool of insurers and re-insurers representing some of the most secu...
Mon, 14 Oct, 2019 at 10:22 PM
I want to partner with Thimble – how do I do it?
We love to partner with like-minded companies. In particular, we are interested in speaking to distribution partners / platforms of all kinds. Email partne...
Thu, 7 Nov, 2019 at 5:55 PM
I think I found a bug in the app or website. What should I do?
We’d love to hear from you! Visit our contact page here to tell us about it.
Mon, 14 Oct, 2019 at 10:26 PM
Will you arrange coverage / policy types other than CGL and aviation / drone?
Thimble and our insurance partners are investigating other coverages including but not limited to Professional Liability. We’d love to hear what you want – ...
Mon, 14 Oct, 2019 at 10:27 PM
Does Thimble work with brokers?
Yes! Our broker portal makes it easy for top brokers and agents to partner with us and offer our insurance coverage to clients. Through this portal, age...
Mon, 14 Oct, 2019 at 10:28 PM
What policy types does Thimble arrange?
Thimble is a licensed insurance agent selling two types of policies through two separate apps: Commercial General Liability and Aviation (Drone) Liability. ...
Mon, 14 Oct, 2019 at 10:28 PM
Does Thimble require a monthly or annual commitment?
No. Thimble does not require a monthly or annual commitment. We offer two ways of purchasing policies: On Demand and Monthly. With an On Demand policy, you ...
Thu, 6 Feb, 2020 at 5:09 PM
Does Thimble allow purchases or policy management on the web?
Yes! For business insurance, you can get a quote, make purchases, and log in to your account on our website.
Mon, 14 Oct, 2019 at 10:29 PM
What methods of payment does Thimble accept?
All major debit and credit cards are accepted, including international cards.
Tue, 15 Oct, 2019 at 12:56 AM
Why is my card being 'declined'?
Thimble uses Stripe to process our payments. When a payment is "declined" this means your bank is not authorizing the charge. Unfortunately, banks...
Mon, 14 Oct, 2019 at 10:30 PM

Verifly Insurance Services, Inc. d/b/a Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the states where it offers insurance products on this website/app for sale. However, the insurance products on this website/app may not currently be available in all states including in the states where the insurance products have not been approved for use by the applicable insurance regulators. Thimble makes no representation that the insurance products on this website/app are appropriate or available for use in any particular jurisdiction. If you access this website/app from a jurisdiction where the insurance products generally or any insurance product specifically are not being offered for sale, you hereby acknowledge and agree that you are viewing this website/app for general informational purposes only.

All insurance products administered by Thimble are subject to the terms and conditions of the insurance policies and all other documentation for such insurance products. Eligibility, pricing and coverage may vary by state, activity / class and other factors. Please be advised that Thimble cannot add, delete, or modify coverage via email.

THE INSURANCE PRODUCTS PROVIDED ON THE THIMBLE PLATFORM AND VIA THE SERVICES ARE UNDERWRITTEN BY MARKEL INSURANCE COMPANY, EXCEPT FOR DRONE INSURANCE PRODUCTS WHICH ARE UNDERWRITTEN BY ONE OR MORE OF THE OTHER INSURANCE COMPANIES LISTED HERE.